Frequently Asked Questions
Everything you need to know about your Goodbody Clinic shopping experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental UK. International shipping times vary by location, usually ranging from 7-14 business days.
How do I process a return or exchange?
You can return any unworn items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label and select your preferred refund method or size exchange.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email containing a unique tracking number and a link to our carrier's tracking page to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own to ensure a perfect fit.
Are your materials sustainably sourced?
At Goodbody Clinic, we prioritize ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable linen as part of our commitment to the environment.